Booking & Planning
For standard packages, we recommend booking 2-4 weeks in advance to ensure availability. However, for custom backdrops, specialized props, or themed elements, please book at least one month ahead. This gives us time to source or create custom pieces that match your vision perfectly.
Every package includes professional photo booth equipment, backdrop setup, prop arrangement, and lighting optimization. We arrive 1-2 hours before your event to ensure everything is perfect and ready for your guests.
Absolutely! We offer various add-ons including custom backdrops, premium props, extended hours, and specialized themes. We can also create completely custom packages for unique events. Contact us to discuss your specific needs and vision.
We understand that plans can change. Cancellations made 30+ days before your event receive a full refund minus a small processing fee. Cancellations 14-29 days prior receive a 50% refund. Unfortunately, cancellations within 14 days cannot be refunded due to preparation costs and lost booking opportunities.
Technical & Service
Guests can instantly share photos via text, email, or social media directly from the booth. All photos are also compiled into a private online gallery that you’ll receive within 48 hours.
We need approximately 8×8 feet of space for our standard setup, with access to a power outlet within 20 feet. For larger backdrops or custom setups, we may need additional space. We’ll discuss specific requirements during our consultation.
Yes! Our Luxury Package includes a dedicated, professional attendant who will be present throughout your event. They’ll help guests with the booth, manage props, troubleshoot any technical issues, and ensure everything runs smoothly so you can enjoy your celebration.
A professional attendant can also be added to our Essential and Premium packages as an optional upgrade.
Our equipment is designed for indoor use, but we can accommodate covered outdoor spaces. If weather forces your event indoors or to a different location, we’ll work with you to adapt. We recommend having a backup indoor location for outdoor events.